Warranty Code Descriptions. 3.1.
Warranty Code C. GE HealthCare arranges for the manufacturer or its dealers to provide:
(a) Installation (may be at additional charge)
(b) Parts
(c) Onsite service to repair, adjust or replace (at the manufacturer’s or dealer’s option and using new or exchange replacement parts) non-conforming accessories or parts
(d) End-user training (may be at additional charge)
3.2.
Warranty Code D. GE HealthCare refers to the manufacturer warranty which provides:
(a) Basic functional troubleshooting (no technical labor) with manufacturer phone support
(b) Repair or replacement of defective accessories or parts
(c) Battery limited to a 1-year warranty
3.3.
Warranty Code E. GE HealthCare or a sub-contractor provides:
(a) Installation (may be at additional charge)
(b) Basic functional troubleshooting (no technical labor) with manufacturer phone support
(c) Coordination of unit exchange or loaner program for in-factory service at no charge
3.4.
Warranty Codes G and O. GE HealthCare refers to the manufacturer warranty which provides:
(a) Start-up and commissioning (except Warranty Code O: accessory 10 kVA or less does not include start-up and commissioning)
(b) Onsite service
(c) Basic functional troubleshooting (no technical labor) with manufacturer phone support 24 hours per day / 7 days per week
(d) Repair or replacement of defective accessories or parts
(e) UPS battery for Warranty Code O limited to a 1-year warranty or 2-year warranty
3.5.
Warranty Codes H, K, L. GE HealthCare directly provides:
(a) Exchange of non-conforming accessories returned to GE HealthCare
(b) Exclusive of installation, parts, applications training and onsite service
3.6.
Warranty Code P. GE HealthCare directly provides:
(a) Replacement of non-conforming accessory components
(b) Exclusive of installation, parts, applications training and onsite service
3.7.
Warranty Code W. GE HealthCare directly provides:
(a) Replacement of accessory only for Out of Box failure
(b) Exclusive of installation, parts, applications training and onsite service
3.8.
Warranty Code Y. GE HealthCare refers to the manufacturer warranty which provides:
(a) Basic functional troubleshooting (no technical labor) with supplier phone support
(b) Replacement of non-conforming components
3.9.
Warranty Code ZZ. GE HealthCare refers to the manufacturer warranty which provides:
(a) Basic functional troubleshooting with supplier phone support
(b) Replacement of non-conforming components
(c) Battery for Warranty Code ZZ has a 2-year warranty for stationary applications and a 6-month warranty for mobile applications